By submitting an enquiry, consultation request or contact form through this website, you acknowledge and agree to the following terms:
1. Consent & Authority
By submitting information through this website, you confirm that:
• the information provided is accurate and truthful;
• you are the individual making the enquiry; or
• you are authorised to submit the enquiry on behalf of the individual whose details are provided.
You further acknowledge that British Hair Clinic may reasonably rely on the information and consent declarations provided at the point of submission. British Hair Clinic processes enquiries in good faith based solely on the information voluntarily submitted through its website consultation and contact forms.
2. Source of Personal Information
British Hair Clinic processes enquiries solely based on information voluntarily submitted through its website consultation and contact forms.
British Hair Clinic does not purchase personal data, acquire third-party marketing lists or obtain personal information from external data providers for the purpose of unsolicited contact.
3. Responsibility for Submitted Information
Responsibility for the accuracy, legitimacy and authorised use of any personal information submitted through the website remains solely with the individual submitting the enquiry.
British Hair Clinic is entitled to reasonably rely on the information and consent declarations provided at the point of submission and is under no obligation to independently verify the identity, authority or legitimacy of the individual submitting the form prior to responding to an enquiry.
4. Contact Consent
By submitting a consultation or contact request, you acknowledge and agree that British Hair Clinic may contact you regarding your enquiry using the contact information provided, including by telephone, email or SMS where appropriate.
5. Health & Medical Information
Where information submitted through the enquiry form relates to medical, treatment or health-related matters, such information may be processed for the purpose of assessing and responding to the consultation request in accordance with applicable UK data protection legislation.
6. Data Storage & Retention
Information submitted through this website may be securely stored within British Hair Clinic’s customer relationship management and enquiry handling systems, including Pipedrive, for the purposes of:
• responding to enquiries;
• managing prospective client communications;
• maintaining internal communication records; and
• monitoring enquiry history and service interactions.
Unless otherwise required by law, enquiry information is typically retained for up to 24 months from the date of submission.
7. Misuse of Website Forms
British Hair Clinic reserves the right to reject, disregard or investigate enquiries suspected to involve false, misleading, automated, malicious or unauthorised submissions.
Any misuse of the website’s enquiry systems may result in access restrictions and, where appropriate, referral to relevant service providers, regulatory authorities or legal representatives.
8. Limitation of Responsibility
British Hair Clinic acts in good faith when responding to enquiries submitted through its website and accepts no responsibility or liability for inaccurate, fraudulent or unauthorised information submitted by third parties without proper authority or consent.
9. Amendments
British Hair Clinic reserves the right to update or amend these terms at any time without prior notice. Continued use of the website and submission forms constitutes acceptance of the latest version of these terms.
